the Great Shoe Saga

LIZ SAYS: After we went to Brussels, I suffered so much from my poor choice of footwear that I vowed to get a nice pair of really good, fashionable walking shoes with mega-thick soles for walking on deeply cobblestoned streets.
I had seen in a catalog before I left. I looked for them all over Paris, they were no where to be found. The shoes are Italian. So,I sent back to the US for a pair.
Today, I got the following email and responded with the following info.

On Tue, Feb 9, 2010 at 9:53 PM, Krystina wrote:

Dear Susan Waxler:

This e-mail is to notify you that we received your package back in our warehouse. UPS claimed that the package was unclaimed, so it was re-directed to our warehouse. Please contact us at your earliest convenience so we can verify and make sure we have the correct address, and to see if you would like us to resend the package.

Dear Krystina,
You would not believe it if I told you. I ordered those shoes in October. We had the French postal system put a trace on them in December because you had sent them and I had not gotten them. In January they sent us a letter saying that we owed 60euros to customs for the shoes. We had to send them a check.
We sent it the next day.
A week later we got another letter saying there had been a mistake, we owed 100 more euros to the French government for tariffs on the shoes. We had to send a check within 48 hours.
We sent a check the next day.
We never got the shoes, it seems they have returned them to you.
So, I guess I better not try to get the shoes or it will take another 6 months for you to get them back and I will owe the French government another 160 euros.
Thank you so much for your time and efforts.
Sincerely,
Liz
rue Monge
Paris 75005 France
p.s. I am not Susan Waxler